Showing posts with label crew relations. Show all posts
Showing posts with label crew relations. Show all posts

Wednesday, March 25, 2015

One down, one to go ...

Halfway through the hitch from hell and I am really, really looking forward to getting home.

Except that I won't get all the way home until just before I come back. A long weekend with the family at the folks', then back to Louisiana for more training.

These short hitches are nice, but this one already feels three weeks old. It's been one thing after another since just before crew change.

Some of it stuff I don't want to write about in detail here, now, though I do subscribe to Ann Lamott's dictum that: "You own everything that happened to you. Tell your stories. If people wanted you to write warmly about them, they should have behaved better."

Stuff I will mention: downflooding, bilge pumps not pumping, electrical malfunctions, bad starters and 32 hours straight on DP ("...that ain't nuthin' ..." some of my buddies on big mud boats say).

The customer has finally released us from the site for the morning, and we've taken care of the other issues over the past week with no recorded downtime, and some things we didn't even know were broken are now fixed.

We fixed some stuff we did know was broken, too. Stuff that's been broken for months. And by "we," I actually mean someone else, but it happened on my watch. And I spoke words of encouragement, nodded my head sagely and affirmed good decisions.

Yay team!

And there's only a week more to go.

On the other hand ... I've spent more time than I would like this past week playing armchair psychologist, trying to understand a couple of things that cropped-up.

I'm no doctor, and  I have never even played one on TV, still ... I'm fairly certain that in the past ... oh, let's say 10 days -- I've had to devote some time to dealing with one individual who suffers from untreated schizophrenia, or a schizophrenic disorder, and another individual who almost certainly suffers from narcissistic personality disorder.

Either one of these is a terrible burden to bear, and I'm sympathetic (particularly to the former), but unless the affected individual is a family member or close friend, I'm not very inclined to stand in the line of fire.

Let me be clear: we don't worry overmuch about strange out here; we're all a little "different," or we wouldn't be on boats. When oddness becomes physically violent, or in some way a career impediment to someone else, then it's time to perhaps change the situation. Just sayin' ....

On the other, other hand (I have three) -- I'm sailing this hitch with a couple of guys I really like and respect, so that kind of blunts the drama trauma.

Talking to someone about all this the other day, she said: "Well, I guess it's not so different than an office environment ... you get all kinds ..."

True. But at least in a shore-based job you get to go home at the end of the day.

In other news, I just finished a great novel, Station Eleven, by Emily St. John Mandel (on sale now for Kindle at $2.99). Even if you're not into post-apocalyptic, dystopian worlds, you'll probably still like this book. It even manages to poke some good-natured fun at behavioral psychologist business consultants. Which is what my sweet wife is in her professional life.

And J.J. Grey's new album, Ol' Glory, is out -- bluesy southern soul that's just about perfect listening overnight on a boat in the oil patch in the spring of 2015.

Sunday, February 8, 2015

I left the boat ....

I left the boat in a cold rain on the heels of a sad, strange scene in the main deck lounge.

The off-signers were soaked after carrying supplies the length of the vessel, and secretly hoping to be gone before having to do the same with the grocery order still on its way. The routine of quiet consideration and self-abnegation that makes for good shipmates sometimes gets stretched to an equally quiet breaking point, and this was one of those times.

We were anxious to be off the boat, to be on our way to our respective homes, to escape the two minor crises then unfolding.

Crisis one: the vessel’s master explaining that the unlicensed crew would have to go to 14/14 schedules or one of the guys would have to go to another boat in order to reduce our manning from five to four.

Crisis two: the mystery of the displaced hydraulic steering fluid … one guy, the one no one is allowed to gainsay, mistaking the reflection of a gunmetal sky in the deck wells for a sheen and insisting there was a busted hose on deck.

The Dunning-Kruger Effect, again, in all of its sly, smirking glory.

Another guy, the one with an extensive background in pumps and hoses and fluid dynamics, attempting a quiet interjection that all of the fluid was still in the reservoirs and that the mystery instead was that it had shifted from the port tank to the starboard tank.

We had been through this at least once before, but the memory had fled.

I left the boat with a cold that would make the drive home a nine-hour misery and my first three days with the family a blur of broken sleep and over-the-counter remedies.

In retrospect, it was, maybe, a blessing. For the past half year I’ve worked only the midnight-to-noon watch, and the exhaustion of crew change day – 12 hours of watchstanding followed by nine or 10 hours of driving notwithstanding -- getting back on the family schedule is usually a week-long struggle.

I left the boat questioning, yet again, if I’m in the wrong damned business. I have written, from time to time, about how much I love the actual work: the boat-handling, the age-old practice of seamanship, the mentoring of the younger guys, the interaction with the customers, the orderly grind of paperwork – yes, even the paperwork.

I have written, also, perhaps too often, of how heart-achingly lonesome the experience can be; of how keenly I feel the lack of adult conversation and the missing days with my family … the toddler’s firsts, the pre-schooler’s flashes of brilliance, the teen’s wry humor, quiet nights on the patio with the wife.

Here’s my secret fear: I will die on the boat, far from the people I love. Not in some dramatic disaster at sea – I worry more about my drive to and from work  than anything that happens on the water – but as a victim of fried pork chops or cigarettes or not enough sleep.

During this last hitch, two near-contemporaries reached the ends of their lives. 

One, a few years ahead of me in high school, was generous with his time and advice as I was contemplating a leap into the guide business. He was just getting out, then.

The other I knew not at all, but I attended college with his sweet and smart wife – now, astonishingly, his widow.

Both men were fathers, and I trust – I hope – they had time to teach and inspire and love their children in ways that will stay with them for the rest of their lives.

In the quiet hours of my watch, the dark hours before dawn, more and more I find myself thinking that is the only work that really matters.

But of course we live in a world in which it is necessary for man (and woman) to earn his bread by the sweat of his brow. That, too, I often reflect as I justify my long absences, is an important lesson for the boys.

This ambivalence about the legendary work-life balance is of course nothing new, and is perhaps near-universal in the western world anyway. The only people I know who have come close to negotiating it satisfactorily are self-employed and even that is no guarantee.

I left the boat two weeks early, in the middle of my regularly scheduled hitch. It was an opportunity that presented itself on the cusp of crew change.

With the price of oil half what it was six months ago, with exploration and production budgets being slashed across the board and day rates and utilization plunging, it’s no surprise that a couple of our boats are stacked.

The crews of those boats have not worked in more than a month. No work means no pay.

Cost-cutting at a boat company seems to go something like this: supply requisitions restricted to absolutely essential items, grocery budgets cut, manning reduced and vessel crew offered the opportunity (eventually mandated) to work even time (two weeks on, two weeks off; a month on, a month off).

That last strategy allows for one stacked boat’s licensed crew to be spread over three working boats, and everyone stays on the payroll, albeit making one-third less. This actually results in a marginal increase in payroll costs for the company: the same man-days, but a slight bump in benefits and travel costs, so it’s generally a good-faith effort to retain staff before taking more drastic measures.

Somewhere in the mix is a moratorium on raises, hiring freezes, pay cuts, and, when all of that isn’t enough, layoffs.

I am fortunate in that even time is a just-affordable option for me. My wife works, and we can make ends meet, most of the time, if I work a reduced schedule.

Some of the other guys … probably not so much. A month without work means the rent or mortgage goes unpaid, someone doesn’t go to the doctor or dentist or a worn pair of brake shoes or school shoes doesn’t get replaced.

So, not least because it was an easy thing for me to do, I was happy to give someone else my last two weeks.

But I left the boat angry. Seething, actually … a slow, steady burn. My efforts the previous hitch to get an evaluation out of the vessel master were rebuffed. 

Between hitches, the office informed me I would need evaluations from both the master and the relief master. My two weeks with the relief master, I passed on that information, and he was willing.

But just as he sat down to fill-out the form, it occurred to him that he might ought to touch base with the old man, who is known to be a bit touchy about what he views as the prerogatives of his position (i.e., everything from micromanaging the work schedules of both watches to never working midnight-to-noon to keeping every drawer and locker in his shared stateroom stuffed with his personal items to pencil-whipping every single drill ever submitted to declaring the entire boat a smoking area).

Sure ‘nuff, the old man told the relief master it was not his place to fill out an evaluation for me and forbade him to do it.

Thing is, there was – ostensibly, at least as of a month ago – a pay raise riding on that. And personalities aside, I’m pretty good at my job. The other thing is, it’s his f*cking job – one he should have done a month ago, and one he should not prevent someone else, whose job it also is, from doing.

Of course, none of this was communicated to me directly, because among other things the old man doesn’t do is this: talk to me. I mean, literally, does not talk to me. He passes orders through the deckhands and engineer; he grunts in my direction sometimes, but that’s about the extent of it.

Either the wrong sorts of people routinely (maybe even exclusively) rise to the top in this industry, or I’ve had a run of bad luck, or God is repeatedly giving me the opportunity to learn a lesson I haven’t yet adequately absorbed. 

If it's that last thing, and if I had to guess, it probably has something to do with humility.

In truth, the chances of a new guy getting assigned to a boat with a crackerjack master (as opposed to one who got his leadership skills – if not his license -- from a Crackerjack box) are slim. Those positions don’t often come open, because no one wants to leave those boats.

I left my boat, maybe, for the last time.

I said goodbye to her, just in case, and thanked her for keeping us safe through the winter. She’s not a bad old girl, and deserves better than she gets from us much of the time.

Leaving mad was impetus, finally, to ask the office for a change, a transfer to a different boat, when such an opportunity presents itself. As is often the case, my timing probably could have been better. We’ll see, I guess.

I left the boat without letting my wife know I’d be home early. We were on the phone when I jiggled the front door handle, so I got to hear her alarm at a possible intruder in stereo. 

When she let me in, I was met with children literally jumping up and down with joy, a happy, licky dog and a spouse who couldn’t stop laughing through her tears.

A minute through the door and I was sitting on the kitchen floor and the 2-year-old was in my arms, head on my chest, murmuring: “DaddyDaddyDaddyDaddy.” 

The 4-year-old was draped over my right shoulder and the 70-pound Labrador was attempting to crawl into my lap. My wife was still laughing. And crying.

At my lowest, and my lows are at least as often chemical as situational, I sometimes wonder if I don’t just gum up the works when I’m home, if they don’t prefer me gone.

This early homecoming put that question to rest, and for that, anyhow, I am grateful.

Tuesday, January 28, 2014

Shenanigans (Part Two): Ain't No Drama Like Boat Drama

And I thought high school was bad. Let me tell you, it has nothing on a boat full of grown-ass men suffering together in collective isolation while fighting each other, the office, problems at home, the elements, mechanical breakdowns, clueless dispatchers and an uncertain supply system.

The whining, the bellyaching, the moaning … the recriminations and machinations and scheming. It’s a freakin’ soap opera.

Not on every boat, and not at every company.  But, generally, if a sailor isn’t griping, you’d best check for a pulse. Or maybe conduct a drug test (see Shenanigans: PartThree).

This week I got a call from one of the engineers I worked with briefly. He was just checking in, and venting a bit, and to sum  it all up he said: “This place is batshit crazy! I’ve never seen anything like it in my life.”

My most miserable hitches were a pain in the ass mostly because of the people I was sailing with. Weather, customer, job, vessel maintenance – all of that is addressed in a pretty straightforward manner.

A former colleague who usually was surrounded by enough drama to qualify for a Golden Globe nomination called me on his way home from his last hitch. He had found out he was “let go” when he called the office and asked for his sea time letter, only to discover it was already in the mail. (He was okay with that, as he had just doubled his day rate elsewhere.)

“You know,” he said, “________ went to the office and said that you and I are racist.”

I was surprised, then upon reflection not all that shocked as I recalled: after four consecutive days of waking this particular young man for his watch; after four consecutive days of mostly calm, patient, focused, one-on-one counseling; after four consecutive days spending nearly my entire watch demonstrating that mopping is best conducted with two hands on the mop handle, not one, and that mops typically must be rinsed and re-wetted more than once per day; after all this, I finally wrote a formal disciplinary report and created a performance improvement plan.

It was then that the young man told me that I was singling him out, that I was treating him differently than everyone else.

“Oh. No. You. Don’t,” I remember thinking, almost willing him to play that card. I guess he did, finally, just not to my face.

But it was true. I was singling him out. Because I am, deep down (and the evidence of my own last hitch notwithstanding), goldbrickerist. He was the only one not pulling his weight. Others were having to get up early and stay up late to take care of the tasks he didn’t finish – or even start.

Still, it was days of drama, and in the end office staff who were afraid they would be sued if they treated this individual like everyone else in the company sort of left me dangling in the breeze.

Then there is the shuffling of licensed personnel because the lead captain feels threatened by another captain’s competency, or because boat handling skills aren’t up-to-snuff, or personalities don’t mesh, or someone is calling the office too often, or the customer doesn’t like the way a captain talks to the crane operator, or simply because there is a shitty boat and a shitty job somewhere else and one poor sucker hasn’t gotten the memo yet and blithely says: “Sure, I’ll help you out over there.”

On one boat, crew members complain because they have to carry their toiletries to and from the head (never more than 10 steps away on a crewboat, by the way). On the next boat, someone gets bent out of shape because there are too many bottles of body wash inhabiting the shower.

And the egos. Sheesh. I have personally met the World’s Best Boat Handler. All 27 of them. I have come to believe that one of the biggest problems with the much-abused U.S. domestic tonnage admeasuring system is that it never accurately accounts for the amount of volume a boat requires to safely contain those egos.

I’ve worked with a few guys who were hot shit on the sticks, no doubt. But for the most part the widespread notion that “I am better at this than anyone else out here” is a fine example of something called the Dunning-Kruger Effect, which manifests itself in all sorts of other ways as well. 

The thing is, the murky swirl of rumor and innuendo and double-dealing that is part and parcel of life aboard some boats generally remains unilluminated because, well, there are some sneaky bastards out there.

But more than that, there is a prevailing notion that information is power. And we all know that one must never, under any but the most dire circumstances, share power.

This is, more than anything, a top-down problem and an organizational culture challenge at the management level.

Consider: on the last day of last year, the news that our company was merging not just sales and marketing efforts as previously announced but also vessel operations, HSE and HR (i.e., everything) with another, similarly-sized company was buried in a memo informing all crew members that “due to Obamacare” insurance costs would be increasingly transferred from the employer to the employees.

The specifics translated into a $963 per month additional out-of-pocket expense for me, and probably for a lot of guys with families.

And I’m betting it had very little to do with the ACA (last year we were assured our coverage was ACA-compliant and grandfathered and wouldn’t change) and a whole lot to do with the company trimming expenses.

That memo, by the way, was sent only to the boats, not to the one-third of vessel employees then at home. Kind of like the e-mail the day after Christmas that announced that, “due to a computer glitch,” payroll would be delayed by five days.

As my first crewboat mentor told me more than once: “When you mess with my pay, you’re messing with my feelings.”

As I almost got around to mentioning earlier, boat life is not “Lord of the Flies” all the time, not every company is completely awful at communication, and even from boat to boat within a given company’s fleet, the culture can be markedly different.

On one boat on which I worked, for instance, there were literally dozens of hardcore pornographic magazines strewn around the vessel; I had to move them to plot a course on the chart, or eat a bowl of cereal. On the next boat, there was not a skin mag to be seen, but lots of well-read actual books, the kind with words.

On one boat the list of deckhand daily and weekly duties ended with a threat: "If you can't do it, we'll find someone who can! "On the next boat, it ended with a note of encouragement: "You're an important part of the team, and we appreciate all you do!"

In the end, people make the difference, for good or bad.